Patient Financial Service (PFS) is here to help answer the questions you may have about your clinic and hospital bill, filing your insurance claim, making payments on your account, or any other questions you may have about billing and insurance claims.
At CentraCare Health - Paynesville, we have a team dedicated to working with our patients to:
• Verify insurance eligibility and benefits.
• Notify the insurance company and obtain authorization for treatment.
• Investigate payment sources that might be available to you, such as Medicaid and charity care.
• Make payment arrangements.
As a courtesy to our patients, CentraCare Health - Paynesville submits bills to your insurance company and will do everything possible to advance your claim. However, it may become necessary for you to contact your insurance company or supply additional information to them for claims processing requirements or to expedite payment. You should remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill.
We take your privacy very seriously. We are committed to keeping your health information private, and we are required by law to respect your confidentiality. We want you to feel safe knowing your personal and medical information is protected throught CentraCare Health - Paynesville.
You can reach a PFS representative Monday through Friday from 8:00 a.m. to 4:30 p.m. by calling 320-243-3767 and asking for a PFS representative, or call to make an appointment.